Setup PIXMA TS9520a

The PIXMA TS9520a Wireless Home All-in-One Inkjet Printer is a versatile device designed for home and office use. It offers exceptional print quality, scanning, and copying features, supporting both standard and wide-format printing up to 11” x 17”. With wireless connectivity, users can print from their smartphones or tablets via Wi-Fi, Bluetooth, or cloud services. Its 5-color individual ink system ensures vivid colors and sharp details, ideal for both documents and photos. In this tutorial, we will walk you through the whole installation process of the PIXMA TS9521Ca Wireless Home All-in-One Inkjet Printer. We shall also show you how to scan documents and photos using the PIXMA printer. We will also cover troubleshooting some common issues like paper jams, connectivity problems, or print quality concerns.

How to Setup PIXMA TS9520a Printer:

Step 1: Initial Setup of the PIXMA TS9520a Printer

  1. To begin, visit Canon’s official setup page for the PIXMA TS9520a at https://ij.start.canon/TS9520a.
  2. Uncover the packaging box of the printer and carefully remove the PIXMA TS9520a printer unit from its packaging.
  3. Remove all orange tape from the printer’s exterior side of the body.
  4. Check the back of the printer and detach any orange sealing tapes. Pull out the paper tray, remove any protective tapes, and slide the tray back into place. Ensure no sealing tapes remain.
  5. Retrieve the power cord from the package.
  6. Connect one end to the back-side of the printer unit and the other to a nearby power outlet.
  7. Turn on the printer by pressing the power button on its control panel.
  8. Choose your preferred language through the control panel.
  9. When prompted with “Continue with Setup”. Then, press

Step 2: Installing the Ink Cartridges

  1. Open the printer’s top compartment by lifting it carefully.
  2. As a word of caution, avoid reaching into the printer’s interior to prevent damage to sensitive parts.
  3. Remove the ink cartridges from their packaging and peel off the sealing tape following the arrow.
  4. Detach the orange clip by lifting it at an angle and pulling it off.
  5. Insert the ink cartridges into their corresponding slots by matching the labels (e.g., “C” for Cyan, “Y” for Yellow).
  6. Press down gently to lock the cartridges in place.
  7. Close the compartment securely.

Step 3: Loading Paper into the Tray

  1. Pull out the paper tray.
  2. Adjust the paper guides to fit the size of paper you’re using, such as A4 or LTR.
  3. Load a stack of paper into the tray and click OK to start the alignment test.
  4. Once the test is complete, the printer will display “Alignment request accepted.”Press OK to continue.

Step 4: Completing the Initial Setup

  1. Follow the on-screen instructions provided on the LCD panel.
  2. When “Ready to connect”appears, press the indicated arrow to proceed.
  3. The initial setup is now complete, and you can move on to installing the software for the PIXMA TS9520a Wireless Home All-in-One Inkjet Printer.

Step 5: Installing Software for the PIXMA TS9520a Printer

  1. Visit Canon’s official website to download the latest drivers for the PIXMA TS9520a, or use this link to get the Canon PRINT app: https://ij.manual.canon/ij/webmanual/WebGS/WGS2/wgs_connect.html?lng=en&type=setup&area=us&mdl=TS9521Ca&os=w&osver=10.0.
  2. In the Support section, search for the PIXMA TS9520a, and download the drivers for the printer model that are compatible with your operating system.
  3. Run the downloaded setup file and allow any permissions requested by your operating system.
  4. Select your preferred language and click
  5. Enter your location information and click
  6. Click “Start Setup”to begin the installation process.
  7. The installer will search for updates and printer information. Please be patient while this process is under progress.
  8. Review the license agreement and click Yes to proceed. If you do not agree, click No to exit the installation.
  9. Accept the terms for “Using Services Related to Canon Products” by clicking Agree.
  10. If you click Do Not Agree, a prompt will appear. Click OKto continue.
  11. Ensure the printer is turned on, then click Next.
  12. The software will search for all available printers on your network.
  13. Once the PIXMA TS9520a printer is found amongst the list of printers, confirm the connection by clicking Connect
  14. Wait while the software communicates with the printer and be patient while it completes the process.
  15. After the connection is established, the necessary setup files will be downloaded. This may take a few minutes. Please be patient.
  16. Once the download is finished, your computer will attempt to register the PIXMA TS9520a Wireless Home All-in-One inkjet printer.
  17. If prompted to update the printer’s firmware, select Yes to update. Otherwise, click on No to skip.
  18. Click Next to view the “Connection Settings and Installation Complete page”. Your printer is now ready to use.

Troubleshooting common issues with PIXMA TS9521a  Printer:

Question 1: Why is my PIXMA TS9520a not connecting to my wireless network?

  1. Check the printer’s location: Ensure the PIXMA TS9520a is positioned within the Wi-Fi router’s range.
  2. Verify network connectivity: Test your network by connecting another device to confirm it’s working properly.
  3. Restart devices: Turn off both the printer and router, then power them back on to refresh the connection.
  4. Review Wi-Fi settings: Double-check the Wi-Fi password and ensure the printer’s wireless settings match your network configuration.
  5. Reconnect the printer: Access the printer’s settings, select Wi-Fi setup, and follow the prompts to re-establish the network connection.

Question 2: Why is my PIXMA TS9520a printing blank pages or faded prints?

  1. Check ink levels: Confirm that none of the ink cartridges are empty or low, replacing them as needed.
  2. Perform print head maintenance: Access the maintenance menu and run print head alignment and cleaning to clear any clogs or fix misalignments.
  3. Check paper type: Ensure the correct paper type is being used and is properly loaded into the tray.
  4. Verify print settings: Make sure the print settings on your computer are correctly configured.

Question 3: How do I resolve paper jams in my PIXMA TS9520a printer?

  1. Restart the printer: Turn off the printer and unplug it for safety.
  2. Open the front cover: Carefully open the front cover to inspect the output tray and check for any paper jams.
  3. Remove jammed paper: Gently pull out any paper stuck in the paper path.
  4. Inspect the paper path: Check the paper tray and rear feed area for any leftover paper or debris.
  5. Reload the paper: Place paper back into the tray, ensuring it’s aligned properly and not overfilled.
  6. Reconnect and restart: Plug the printer back in, turn it on, and check if the problem is resolved.
  7. Consult the manual: If the issue persists, refer to the printer manual or contact Canon support for further assistance.

Question 4: Why is my PIXMA TS9520a printing slowly?

  1. Check the print quality settings: High-resolution or best-quality print settings can slow down the printing process. Try adjusting the print quality to a standard or draft mode for faster printing.
  2. Clear print queue: A large number of print jobs in the queue can slow down performance. Clear any unnecessary jobs and restart the print queue.
  3. Check network connection: If printing wirelessly, ensure your Wi-Fi signal is strong and stable. Weak connections can result in slower print times.
  4. Perform maintenance: Run the printer’s maintenance tools, such as print head cleaning, to ensure the printer is functioning optimally.
  5. Update printer firmware: Check if there are any firmware updates available for the PIXMA TS9520a and install them, as updates can improve performance.
  6. Reduce document size: Large or complex documents with many images or graphics may take longer to print. Reducing the file size or simplifying the document may help speed up printing.

If you encounter any setup issues, refer to the user manual or online Canon support for troubleshooting guidance.

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