How to Setup PIXMA TS6420a Wireless All-in-One Printer

The PIXMA TS6420a Wireless All-in-One Printer is a compact and multifunctional device perfect for handling your printing, scanning, and copying needs with ease. In this guide, we’ll take you through the simple setup process for your PIXMA TS6420a and show you how to scan documents or photos smoothly. Whether you’re a beginner or a more experienced user, this step-by-step tutorial is tailored to help you maximize the features of your new PIXMA printer.

How to Setup PIXMA TS6420a Printer:

Step 1: Unbox the Printer

1. Carefully take the Canon PIXMA TS6420a Wireless All-in-One Printer out of its packaging.
2. Remove all protective materials, including tapes and covers from the exterior of the printer. Be sure to check inside the compartments and the scanner unit, removing any additional packing materials.

Step 2: Connect and Power On

1. Locate the power cord from the packaging.
2. Attach one end to the printer and plug the other end into a power socket.
3. Press the power button on the control panel to switch the printer on.
4. Allow the printer to finish its initial startup process. Once completed, the printer will be idle and ready for the next step.

Step 3: Install the Ink Cartridges

1. Open the printer’s front cover to access the ink cartridge compartment.
2. Unwrap the ink cartridges included in the package and place them into their respective slots.
3. Close the front cover, and the printer will automatically start aligning the cartridges.

Step 4: Load Paper

1. Pull out the paper tray located at the back of the printer.
2. Adjust the paper guides by sliding them to the edges of the tray.
3. Place a stack of plain paper in the tray and slide the guides back to fit the paper stack, ensuring they’re not too tight so the paper can move freely during printing.

That’s it! Your PIXMA TS6420a is now ready for the installation of the setup software.

Step 5: Install the Printing Software

1. Head over to Canon’s official website to download the latest drivers for your PIXMA TS6420a. Alternatively, you can download the Canon Print app for easy setup by visiting: https://ij.manual.canon/ij/webmanual/WebGS/WGS2/wgs_connect.html?lng=en&type=setup&area=us&mdl=TS3720&os=w&osver=10.0
2. Navigate to the Support section, search for the PIXMA TS6420a, and choose the appropriate drivers based on your operating system.
3. After downloading the setup software, run the file. If prompted, grant all necessary permissions required by your system for the installation.
4. Choose your preferred language and click “OK.”
5. Next, select your country or region, then click “OK” to continue.
6. Click on “Start Setup” to begin the installation process.
7. The software will check for the latest updates and information related to your PIXMA TS6420a.
8. You’ll be shown the license agreement. Review it and click “Yes” to accept and proceed, or click “No” to exit the installation.
9. On the “For using services related to Canon Products” page, click “Agree” to continue.
10. If you chose “Do Not Agree,” a message will appear. Click “OK” to move forward.
11. After processing, the software will ask you to ensure that your printer is powered on. Once confirmed, click “Next.”
12. The software will scan your network to detect available printers.
13. Once your PIXMA TS6420a is detected, confirm the connection by clicking “Connect.”
14. Allow time for the software to establish communication with your printer.
15. After a few moments, the connection will be successfully established.
16. The installer will now download the essential software for your PIXMA printer. Please wait while this completes.
17. Once the download is finished, the printer will attempt to register with your computer.
18. You may be asked whether you’d like to keep your printer’s firmware updated. If you’re connected to the internet, click “Yes” to update the firmware, or “No” to skip the update.
19. Finally, click “Next” to review the Connection Settings and confirm the installation is complete. Your PIXMA TS6420a is now ready for use.

How to scan using PIXMA TS6420a Printer:

After installing the necessary printer software, you’re ready to scan your first document with the PIXMA TS6420a Wireless All-in-One Printer. Here’s how to do it:

1. Ensure that the Canon IJ Scan Utility software is installed on your computer. If not, download it by visiting: Canon IJ Scan Utility.
2. Go to the Drivers & Downloads section and download the latest version of the Canon IJ Scan Utility.
3. Follow the instructions provided to complete the installation of the software.
4. Turn on your PIXMA TS6420a printer, allow it to complete its startup process, and then lift the scanner lid.
5. Verify that your printer is connected to the same Wi-Fi network as your computer or mobile device. You can confirm this by printing a network status report from the printer’s settings.
6. Open the Canon IJ Scan Utility software on your device.
7. Choose the appropriate scan option—Document, Photo, or Custom—depending on what you’re scanning.
8. Customize the scan settings, such as resolution, color mode (color, grayscale, or black & white), and file format (JPEG, PDF, etc.), to suit your preferences.
9. Once ready, click the relevant Scan button (e.g., Document or Photo) in the Canon IJ Scan Utility.
10. The PIXMA printer will begin scanning. When finished, the scanned document or image will be saved to your computer in the chosen file format.
11. If prompted to save the file again, confirm the file options and select the desired location to save the scanned document or photo.

That’s it! You’ve successfully scanned your document using the PIXMA TS6420a Wireless All-in-One Printer.

Troubleshooting Canon PIXMA TS6420a Printer:

If you’re facing issues with your Canon PIXMA TS6420a Wireless All-in-One Printer, we’ve put together a troubleshooting guide to help you resolve common problems. This guide is designed to enhance your experience and ensure optimal printer performance.

Here are some frequently asked troubleshooting questions along with their solutions:

Q1: Why is my Canon PIXMA TS6420a not connecting to Wi-Fi?

A1: If your printer is having trouble connecting to Wi-Fi, try the following steps:

1. Check Wi-Fi Signal:Ensure your router is functioning properly and the printer is within range.
2. Restart Devices:Turn off both your printer and Wi-Fi router, wait a minute, then power them back on.
3. Re-enter Wi-Fi Password:Go to the printer’s Wi-Fi settings, select your network, and input the correct password.
4. Avoid Interference:Ensure that your printer is not placed near devices like microwaves that may interfere with the Wi-Fi signal.
5. Check Network:Make sure the printer is connected to the correct Wi-Fi network, not a guest network with restricted access.

Q2: Why is my Canon PIXMA TS6420a printing blank pages?

A2: To fix the issue of blank pages, follow these steps:

1. Check Ink Levels:Verify that the ink cartridges have sufficient ink. You can check ink levels on the printer’s display or through the Canon Print app.
2. Reinstall Ink Cartridges:Open the printer cover, remove and reinstall the cartridges to ensure they are properly seated.
3. Clean Printhead:Use the maintenance settings on the printer to clean the printhead. Navigate to Settings > Maintenance > Cleaning.
4. Paper Settings:Ensure that the paper size and type selected in the print settings match what’s in the tray.
5. Driver Issues:If the problem persists, restart both your printer and computer. Consider reinstalling the printer drivers if necessary.

Q5: What do I do if the Canon IJ Scan Utility cannot detect my PIXMA TS6420a?

A5: If the IJ Scan Utility is unable to find your printer, try these solutions:

1. Check Network Connection:Ensure both your printer and computer are connected to the same Wi-Fi network. You can print a network status report to verify.
2. Restart Devices:Power cycle your printer, computer, and router to refresh the connections.
3. Firewall or Antivirus Settings:Sometimes security software can block the IJ Scan Utility. Make sure it’s allowed through your firewall.
4. Reinstall Software:Uninstall and reinstall the Canon IJ Scan Utility to ensure proper installation.
5. Try USB Connection:If wireless detection fails, connect the printer via USB and check if the utility detects the printer.

By following these troubleshooting steps, you can resolve most issues with your Canon PIXMA TS6420a printer and maintain its optimal performance.