How to Setup PIXMA TS7720 Wireless Home All-in-One Printer

The PIXMA TS7720 Wireless All-in-One Printer is a multifunctional device that combines printing, scanning, and copying capabilities in a single, space-saving design. In this guide, we’ll take you through the process of setting up your PIXMA TS7720 and show you how to scan documents or photos with ease. Whether you’re new to using printers or a seasoned user, this step-by-step guide will help you fully utilize your PIXMA printer’s features.

Step 1: Unbox the Printer

1. Unpack the Canon PIXMA TS7720 Wireless home all-in-one printer from its packaging box.
2. Remove all the packaging materials and protecting tapes from the body of the printer and its compartment. Lift the scanner lid, and take out the packaging tapes from inside.

Step 2: Plug in and Power On

1. From the packaging box, take out the printer’s power cord.
2. Connect one end of the power cord to the printer and plug it into a power outlet using the other end that fits in an electrical socket.
3. Press the power button on the control panel of your printer to start the printer.
4. Please be patient while the printer completes its startup operations. The printer will become idle and silent when the process is over.

Step 3: Installing the Ink Cartridges

1. Open the front cover of the printer to reveal the ink cartridge compartment.
2. Remove the ink cartridges from their packaging and insert each one into its designated slot.
3. Once inserted, close the front cover. The printer will automatically align the cartridges.

Step 4: Loading Paper

1. Pull out the paper tray from the back of the printer.
2. Adjust the paper guides by sliding them outward to the edges of the tray.
3. Place a stack of plain paper into the tray, then move the guides inward until they lightly touch the edges of the paper. Ensure the paper is not too tightly secured so it can feed smoothly into the printer.

With these steps completed, you’re ready to install the setup software for your PIXMA TS7720 printer.

Step 5: Installing the Printer Software

1. Go to Canon’s official website to download the latest drivers for the PIXMA TS7720, or use this link to get the Canon Print app for your device: https://ij.manual.canon/ij/webmanual/WebGS/WGS2/wgs_connect.html?lng=en&type=setup&area=us&mdl=TS3720&os=w&osver=10.0.
2. Head over to the Support section, search for the PIXMA TS7720, and download the appropriate drivers based on your operating system.
3. Once the setup software is downloaded, open it. If prompted, grant all required permissions for the software to run on your system.
4. Choose your preferred language, then click “OK.”
5. Select your country or region of residence, and click “OK” again.
6. Click on “Start Setup” to begin the process.
7. The software will check for any updates or important information regarding your PIXMA printer.
8. Review the license agreement that appears, and if you agree, click “Yes” to proceed. If you choose “No,” the installation will stop.
9. On the “Canon Products Services” agreement page, click “Agree” to continue.
10. If you select “Do Not Agree,” a message will appear. Click “OK” to proceed.
11. After processing, you’ll be prompted to confirm that your printer is powered on. Once verified, click “Next.”
12. The software will then search for available printers on your network.
13. When your PIXMA printer is detected, confirm the connection by clicking “Connect.”
14. Allow some time for the software to establish communication with your printer.
15. After the connection is successful, the necessary setup software will begin downloading. Please wait for the download to complete.
16. Once downloaded, the software will attempt to register your printer.
17. You may be asked to update the printer’s firmware. If connected to the internet, click “Yes” to update, or select “No” to skip the update.
18. Click “Next,” and the software will show the Connection Settings and confirm that installation is complete. Your printer is now ready for use!

How to scan using PIXMA TS7720 Wireless Home All-in-One Printer

After successfully installing the printer software, you can now scan your first document with the PIXMA TS7720 Wireless All-in-One Printer. Here’s how you can do it:

1. Ensure that the Canon IJ Scan Utility is installed on your computer. If not, you can download it from this link: https://www.canon-europe.com/support/consumer_products/software/ij-scan-utility.html?softwareid=tcm:13-1331737&language=EN&os=all.
2. Navigate to the “Drivers & Downloads” section to download the latest version of the Canon IJ Scan Utility.
3. Follow the on-screen prompts to install the software.
4. Turn on your PIXMA TS7720 printer and allow it to complete its startup process, then lift the scanner lid.
5. Make sure the printer is connected to the same Wi-Fi network as your computer or mobile device. You can confirm this by printing a network status report from the printer’s settings.
6. Open the Canon IJ Scan Utility software on your device.
7. Choose the appropriate scan option, such as Document, Photo, or Custom, based on what you’re scanning.
8. Customize settings like scan resolution, color mode (color, grayscale, or black & white), and file format (JPEG, PDF, etc.) to match your preferences.
9. Click the relevant “Scan” button (e.g., Document or Photo) in the Canon IJ Scan Utility.
10. The printer will begin scanning your item. Once complete, the scanned file will be saved to your computer.
11. If prompted to save again, choose the desired file options and confirm the save.

And that’s it! You’ve successfully scanned your document or photo using your PIXMA TS7720 Wireless All-in-One Printer.

Troubleshooting questions and answers

If you’re encountering issues with your Canon PIXMA TS7720 Wireless All-in-One Printer, we’ve compiled a set of troubleshooting tips to help resolve frequent problems. This guide is designed to enhance your user experience and ensure optimal printer performance.

Below are some common troubleshooting questions along with their corresponding solutions and workarounds.

Q1: Why is my Canon PIXMA TS7720 not connecting to Wi-Fi?
A1: If your printer is struggling to connect to Wi-Fi, try these steps:

1. Check the Wi-Fi Signal:Ensure your router is functioning properly and that the printer is within range.
2. Restart Devices:Power off both the printer and router. Wait for about a minute before turning them back on.
3. Re-enter Wi-Fi Credentials:On the printer’s control panel, navigate to the Wi-Fi settings, select your network, and enter the correct password.
4. Avoid Interference:Ensure the printer is not placed near devices like microwaves or other electronics that may interfere with the signal.
5. Confirm Network Selection:Double-check that the printer is connected to the correct network, not a guest network that may restrict access.

Q2: Why is my Canon PIXMA TS7720 printing blank pages?
A2: If your printer is printing blank pages, try these solutions:

1. Check Ink Levels:Ensure the ink cartridges are not low or empty. You can view ink levels on the printer’s display or through the Canon Print app.
2. Reinstall Ink Cartridges:Open the printer cover and carefully reseat the ink cartridges to make sure they are installed correctly.
3. Clean the Printhead:Use the maintenance settings on the printer to clean the printhead. Go to Settings > Maintenance > Cleaning.
4. Verify Paper Settings:Ensure the paper size and type in the print settings match the paper loaded in the tray.
5. Driver Issues:Restart your printer and computer. If the problem persists, reinstall the printer drivers to ensure everything is functioning properly.

Q3: What should I do if the Canon IJ Scan Utility can’t detect my PIXMA TS7720?
A3: If the Canon IJ Scan Utility is unable to locate your printer, try the following:

1. Check Network Connection:Ensure both the printer and computer are connected to the same Wi-Fi network. You can print a network status report from the printer to confirm connectivity.
2. Restart Devices:Power cycle the printer, computer, and router to refresh the network connection.
3. Adjust Firewall or Antivirus Settings:Sometimes, firewall or antivirus software can block the Canon IJ Scan Utility. Make sure it is allowed through the firewall.
4. Reinstall the Scan Utility:Uninstall and then reinstall the Canon IJ Scan Utility to ensure it is installed correctly.
5. Use a USB Connection:If the wireless option fails, try connecting the printer to your computer via USB to see if the scan utility detects it.

By following these troubleshooting steps, you should be able to resolve most common issues with your Canon PIXMA TS7720 printer.