HP OfficeJet Pro 8030 Scanner is not working

Fixing HP OfficeJet Pro 8030 scanner issues is easy and fast. Firstly, you will have to reinstall the driver and software of the HP OfficeJet Pro 8030. If that does not solve the scanning problems, then you will have to download the HP Print and Scan Doctor app and fix all scanning problems with the HP Print and Scan Doctor. In this tutorial, we will show you how to fix HP OJP 8210 scanner problems in simple and easy steps.

Reinstall the HP OfficeJet Pro 8030 Printer Driver:

Let us first begin with a clean reinstallation of the HP OfficeJet Pro 8030 printer driver and software. This will solve any scanning problems most of the time. Please follow the steps below to perform a clean installation of your printer’s driver and software.

• Firstly, disconnect any USB connection from the printer.
• Log in to Windows, and then click on the Search icon in the taskbar.
• Type in the search bar- Control Panel. Then select the Control Panel option and hit Enter to visit the Control Panel page.
• Now go to Programs -> Programs and Features. Then, click on Uninstall a Program This will open a full list of all the programs and software that are installed on your computer.
• Click on the name of your HP Printer to open the uninstallation confirmation window. To uninstall the software for the printer, click
• Once the process is complete, restart your computer.
• Now ensure that your printer is switched on and connected to the computer.
• Open your web browser and go to this URL: https://123.hp.com. This is a guided service provided by HP that will automatically detect your connected printer and provide you with the most suitable software and driver for your printer.
• Follow the on-screen instructions to download and install the latest version of the driver and software for the HP OfficeJet Pro 8030 printer.

Method 2 to fix HP OfficeJet Pro 8030 scanner :

If the above steps do not help in fixing the scanning problems, please follow the steps below to fix all scanning problems on the HP OfficeJet Pro 8030 printer using the HP Print and Scan Doctor.

• Log in to Windows. Then, open your preferred browser and visit https://support.hp.com.
• The HP Customer Support portal will now open. Scroll down to the part of the page where it says, “Identify your product for manuals and specific product information”.
• Enter your printer’s serial number in the box where it says, “Enter your serial number, product number or product name”.
• You may also type the model name of your printer in that box. The model name of your printer should be “HP OfficeJet Pro 8030”.
• Alternatively, you may let HP automatically detect your connected printer. To do so, click on the button “Or, let HP detect your product.”
• Make sure to switch on your printer and connect it to your computer. Otherwise, HP won’t be able to detect your printer.
• If prompted, please give the required permissions to HP from your browser so that it can scan and search for your printer.
• On the next page, go to Software, Drivers, and Firmware
• The HP OfficeJet Pro 8030 printer software and driver page will now open.
• Scroll down to the section where it says, “Diagnostic Tool-Fixes installation and driver issues”. Click to expand the section.
• Now click on HP Print and Scan Doctor for Windows.
• You may look at the details of the HP Print and Scan Doctor app to get a brief idea of what it is and how it works. Once confirmed, please click on the Download button to begin downloading the HP Print and Scan Doctor app on your computer.
• Please allow some time for the download to finish. Then, click on the downloaded app to open the HP Print and Scan Doctor app.
• Ensure that you have switched on your HP OfficeJet Pro 8030 printer.
• Click on the Start button in the HP Print and Scan Doctor app.
• HP Print and Scan Doctor will begin searching for your printer. Therefore, please allow some time for the detection of your printer.
• Now select your printer model from the options under Choose Your Product.
• If you cannot find your printer in the list, click on Retry to scan and search for your printer once more.
• After selecting your printer from the list, HP Print and Scan Doctor will give you two options: Fix Printing and Fix Scanning. Select the option Fix Scanning.
• The HP Print and Scan Doctor will now begin identifying and recognizing any issues associated with your scanner. It will attempt to automatically fix any problems that the HP Print and Scan Doctor detects.

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The HP Print and Scan Doctor will present you with any of the following icon-based notifications:

  This icon means that your printer has passed all tests. There are no issues with your scanner.

 This icon means that a problem was found and was automatically fixed by the HP Print and Scan Doctor.

  This icon means that a test failed and was skipped.

This icon means that the scanner has a problem. Please follow the instructions on the screen to complete fixing your scanner’s issues.

Once the whole process is completed, HP Print and Scan Doctor will automatically fix any issues that are occurring on your scanner. Your HP OfficeJet Pro 8030 scanner should be working fine after HP Print and Scan Doctor automatically fixes all the scanning errors and issues.